An essential reflection to understand the transformations that the relations between companies and their clients are suffering. Read more



Throughout my professional life I have developed innovative initiatives and key strategies to strengthen the growth of organizations and companies. With this project I intend to advance in my obsession to share knowledge from my professional and personal experience, seeking to help others in their growth and in my own. 

- Raquel

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Since the beginning of her career Raquel Serradilla has shown a solid commitment to areas of action that not only concern the business and the organization that she presides. Thus, it has assumed the responsibility of advancing in the professionalization of the Contact Center sector.